Terms & Conditions

Before You Purchase


Please acknowledge following terms before you purchase a license. These are the terms that apply to your purchase with Terawell. These terms define your rights and responsibilities upon your purchase, and inform you of important restrictions and exceptions. Upon your purchase(s) of the license(s) with Terawell, you agreed these terms as a contract. Please, therefore, ensure that you read and understand them fully before you make purchase(s).

Methods of Payments


We use payment agency systems. For safety of your purchases, your personal information is processed as coded communications, and we do not retain your credit card information, having them strictly retained in payment company.

License Key


Before you purchase your license key, please make certain that the latest free trial version works normally with your computer environment. For the license key is provided as part of the software product, you also need to agree on the ‘Software Usage Agreement’ presented on the download page.



Personal Information Policy


Usage of Personal Information


Your personal information may be used, besides the purpose of providing this service, for following purposes. Your personal information shall not be used other than for the purpose of providing this service to you and the purposes mentioned below:



  • Re-issuing the license key

  • Responding to your own inquiry


Disclosure to the Third Party


Except the following cases, we shall not disclose your personal information to the third party.



  • When the person consents

  • When it is necessary to disclose it in order to save someone’s life, body or property, and when it is not possible to obtain the person’s consent

  • When it is required by the laws and regulations



Support


Registration of the license key does not mean to guarantee the support. We do our best to answer your inquiries about how to operate the software, but please understand that there may be cases of delays in answering, or of not meeting your expectations. The usage of the software is in principle on your own responsibility. We may, without notifying you in advance, suspend or terminate the sales of our products due to various reasons.



Delivery Timing


The license will be automatically issued within 10 minutes after your payment has been received. Please contact us by the email form in case you do not receive the license in MyAccount page 4 hours after your payment. We will notify you when there are some delays of service due to the system maintenance and such by email, etc.



Return of Your Purchases


In principle, we cannot refund after your purchase. Please check with the free trial version before you purchase. In case of defective products, we will handle them individually.



Shipping Charge and Additional Charge of Your Purchase


There is no additional charge other than the product price.



Expiration of Your Application


In case we do not receive your payment within a week, your application will be cancelled.



Quantity Limit


There is no limit.



Other Sales Terms and Conditions


We do not deliver our products by post or equivalents.

Due to the ‘Foreign Exchange and Foreign Trade Act, we may reject your purchases of our products.



Seller Information

Distributor Terawell
Responsible Person of Overall Operation Shinichi Terai
Street Address 20 COLLYER QUAY #23-01 20 COLLYER QUAY SINGAPORE (049319)
Phone +60 147248966
Email Address support@terawell.net
Trade Name Terawell

About Translation

If this text is displayed in a language other than Japanese, please note that the content is structured solely for translation purposes. We take utmost care to ensure the completeness of this translation; however, in case of any dispute between the Japanese version and the translated text, the content of the Japanese version shall prevail.



Terms of Use

Terms of Use



Introduction


These terms of use (hereinafter referred to as "Terms of Use") stipulate the matters that users (hereinafter referred to as "Customers") of the online shop (hereinafter referred to as "This Site") operated by Terawell (hereinafter referred to as "Our Company") must comply with when using This Site.

When Customers use the Site, they are deemed to have agreed to the Terms.

Please note that Terawell may change, suspend, interrupt, or terminate all or part of the Site and the Terms without prior notice or consent from Customers, and the revised Terms will apply after the changes.





Content of the Service



  • The Service refers to the sale of licenses and other items handled on the Site, as well as various other services.

  • If the Customer is a minor, the use of the Service requires the consent of a legal guardian.

  • The Customer agrees to use the Service under the terms of sale.

  • Terawell fulfills its obligations to the Customer by sending the license or other items to the email address registered by the Customer.





Notifications by Email


Notifications and communications from Terawell to the Customer, including the "Application Completion Notice" sent after the Customer completes the application, can be made by sending emails to the registered email address of the Customer, unless Terawell specifies otherwise.

If Terawell sends notifications and communications to the registered email address of the Customer and the Customer suffers damages, losses, or disadvantages (hereinafter referred to as "damages") due to not receiving them, Terawell will not be liable for any such damages unless there is negligence on the part of Terawell.




Suspension of Service and Deletion of Registration Information


If the Customer falls under any of the following, Terawell may suspend the provision of the Service or delete the registration information without prior notice or consent

In addition, Terawell shall not be liable for any damages caused to the Customer or third parties due to the measures taken by Terawell.



  • If the Customer violates the Terms, sales conditions, or other regulations set by Terawell

  • If it is found that the registered information is false

  • If the ID and password are used fraudulently or allowed to be used fraudulently by a third party

  • If it is found that the Customer has previously been subjected to measures such as suspension of service or deletion of registration information

  • If there is a delay or default in the payment of fees related to the Service

  • If contact with the Customer cannot be established through email, phone, or other means of communication

  • Other cases where Terawell deems it inappropriate





Prohibited Acts


The following acts are prohibited when using the Service



  • Acts that violate the Terms or the precautions listed on the Site

  • Acts that infringe or may infringe the rights, interests, or honor of Terawell or third parties

  • Acts that are contrary to public order and morals, violate laws and regulations, or may do so

  • Acts of applying false information when using the Service

  • Acts of reselling or using the information and products provided by Terawell for commercial purposes, or preparing for such acts

  • Acts of using or preparing to use harmful programs

  • Acts of unauthorized access to the servers or other computers of the Service, or preparing for such acts

  • Acts of using IDs, passwords, or other personal information fraudulently

  • Other acts that Terawell deems inappropriate





Copyright


The copyright of all data, designs, images, texts, and other content posted on the Site belongs to Terawell or the rightful original author.

Any use of these contents beyond the scope prescribed by copyright, trademark rights, or other intellectual property rights without the permission of the right holder is prohibited.




Governing Law


The governing law for the establishment and effectiveness of the Terms shall be the laws of Japan.




About Translation

If this text is displayed in a language other than Japanese, please note that the content is structured solely for translation purposes. We take utmost care to ensure the completeness of this translation; however, in case of any dispute between the Japanese version and the translated text, the content of the Japanese version shall prevail.



Privacy Policy

Privacy Policy



Introduction


Terawell handles customers' personal information in the provision of various services.

Terawell is committed to protecting personal information and strives to provide customers with greater reliability and peace of mind.

Terawell complies with laws regarding personal information and ensures proper handling of personal information.





1. Acquisition of Personal Information


Terawell will acquire personal information properly and not by deceitful or other wrongful means.




2. Use of Personal Information


Terawell will use personal information within the scope necessary to achieve the following purposes of use. If personal information is used for purposes not specified below, we will obtain prior consent from the individual.



  • Responses and material delivery for requests and inquiries

  • Shipment of ordered products

  • Providing information on seminars and various products/services





3. Management of Personal Information Security


Terawell will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information handled and to manage the safety of personal information.




4. Entrustment of Personal Information


When entrusting all or part of the handling of personal information to a third party, Terawell will conduct a strict investigation of the said third party and conduct necessary and appropriate supervision to ensure the safe management of the entrusted personal information. In addition, personal information may be entrusted when performing operations jointly with third parties in consulting, Privacy Mark application, and ISMS application tasks.




5. Provision of Personal Information to Third Parties


Terawell will not provide or disclose personal information to any third party except in the following cases.



  • With the consent of the individual

  • When necessary to protect human life, body, or property, and it is difficult to obtain the consent of the individual

  • When disclosure or provision is required by law





6. Organization and System


Terawell will appoint the person in charge of managing personal information described in the "Act on Specified Commercial Transactions" as the personal information management officer and will implement proper management and continuous improvement of personal information.




7. Changes to This Policy


The content of this policy may be changed. The revised policy will take effect from the time it is posted on this site unless otherwise specified by Terawell.




8. Regarding Collected Information


This site records customer behavior using methods such as Cookies and access analysis when customers visit. This information cannot identify individuals and is used to improve the quality of the site.

Customers can refuse to receive Cookies to protect their privacy. Please refer to the "Help" section of your browser to set your browser to refuse Cookies.

This site may display advertisements distributed by third parties. In such cases, advertisements of interest to customers may be preferentially displayed based on information from sites previously visited by customers. For this purpose, internet browsing history information may be used, but this information cannot identify individuals, and there will be no leakage of personal information or sales by phone, letter, or email.



About Translation

If this text is displayed in a language other than Japanese, please note that the content is structured solely for translation purposes. We take utmost care to ensure the completeness of this translation; however, in case of any dispute between the Japanese version and the translated text, the content of the Japanese version shall prevail.



Disclaimer

Disclaimer



  • Information about DesignDoll is provided for free, except for some services. When browsing websites or collecting information using this site, please ensure at your own responsibility that the information meets your needs, that you have the necessary legal rights for any storage, reproduction, or other use methods by users, and that you comply with laws regarding copyright, confidentiality, defamation, decency, and export regulations, among other legal obligations.

  • We are not responsible for any troubles, losses, or damages arising from the use of this site.

  • We do not guarantee the legality, accuracy, morality, timeliness, appropriateness, or copyright permissions of the content of the websites and software introduced on this site.

  • We are not responsible for any information, services, etc., provided on the destination sites when you move to other sites via links or banners from this site.



Supplementary Information



  • This site uses JavaScript. If JavaScript is disabled in your browser settings, it will not function correctly. Please enable JavaScript in your browser settings when using this site.

  • The contents may change without notice.

  • Images are for illustrative purposes only. The actual software images may differ slightly in specifications, design, color, etc.

  • Although we update the posted data as needed, there may be delays due to sudden changes. Please confirm the latest information directly through the inquiry form for the final and most up-to-date information.



About Translation

If this text is displayed in a language other than Japanese, please note that the content is structured solely for translation purposes. We take utmost care to ensure the completeness of this translation; however, in case of any dispute between the Japanese version and the translated text, the content of the Japanese version shall prevail.



Doll-Atelier Uploading Terms of Use

Doll-Atelier Posting Guidelines



Introduction


To allow you to use the downloaded data as freely as possible, both for commercial and non-commercial purposes, we grant a highly permissive license to the content you upload.

If you do not want your models or poses to be used freely, please refrain from uploading.


1. Application of Posting Guidelines


These guidelines apply to all information uploaded by users (hereinafter referred to as "Posted Content"), including model data, Tags, images, etc., on the service "Doll-Atelier" operated by Terawell. The Posted Content uploaded by users will be made available for viewing and downloading on "Doll-Atelier", and by performing the upload act, users agree to this.


2. Prohibited Actions


The following actions related to uploading content (pose data, Tags, images, etc.) are prohibited:

  • Content that violates laws or assists, solicits, forces, or promotes illegal activities

  • Content that imposes excessive burden on the "Doll-Atelier" server

  • Actions that interfere with the operation of "Doll-Atelier" or content that Terawell deems inappropriate

  • Content that interferes with other users' use of "Doll-Atelier"

  • Content that includes pre-election activities, election campaigns, or similar acts, and content that violates the Public Offices Election Law

  • Content that infringes on the honor, social credibility, privacy, portrait rights, publicity rights, copyrights, or other intellectual property rights, and other rights of others (including all that are stipulated by law and recognized in case law)

  • Content that constitutes slander, threats, or harassment against other users

  • Content that includes expressions related to ethnicity, religion, race, gender, age, etc., that lead to discrimination

  • Content that solicits, induces, or promotes suicide, group suicide, self-harm, illegal drug use, or quasi-legal drug use

  • Content that induces meetings for sexual or obscene acts

  • Content that includes sexual, obscene, or violent expressions, or other content that may cause excessive discomfort to others

  • Content that links to sites for child prostitution, pornography, or uncensored video downloads

  • Content that advertises or promotes products or services without Terawell's permission, publishes profile information for advertising purposes, or solicits spam emails, chain mails, etc.

  • Content that involves impersonation by claiming to be another person or an organization like a company

  • Content that is against public order and morals or common sense

  • Other actions similar to the above and content prohibited by guidelines presented by Terawell


3. Handling of Data


Users grant a WTFPL license to the Posted Content. Users cannot edit or delete the Posted Content once uploaded. Posted Content that violates the terms of use of "Doll-Atelier" may be deleted without notice, and the license granted will terminate upon deletion. If required by law, to protect the life, body, or property of a person, to respond to claims of rights infringement by a third party, or if deemed necessary by Terawell for the operation of "Doll-Atelier", Terawell may save, disclose, or provide all information related to the user who performed the act (including software ID, connection IP address, and all network information), and users agree to this. Users agree not to object to any measures taken by Terawell, such as deleting uploaded data files.


4. Changes to Guidelines


The content of these guidelines may be changed at the discretion of Terawell without prior notice. "Doll-Atelier" may interrupt or suspend service provision for any reason without prior notice.


5. Governing Law


The governing law for the formation and effect of the posting guidelines is Japanese law.



About Translation

If this text is displayed in a language other than Japanese, please note that the content is structured solely for translation purposes. We take utmost care to ensure the completeness of this translation; however, in case of any dispute between the Japanese version and the translated text, the content of the Japanese version shall prevail.